Shipping policy
At VEVI, we are committed to delivering your order with speed, care, and reliability ensuring a seamless experience from checkout to doorstep.
Shipping Coverage
We currently deliver across India.
- Orders to remote or non-serviceable locations may experience slight variations in delivery timelines
- Service availability is subject to our logistics partners
Order Processing Time
- All orders are processed within 24 -48 hours of confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
Estimated Delivery Timelines
- Metro Cities: 2-4 business days
- Other Cities & Towns: 3-7 business days
Please note: These timelines are indicative and may vary due to external factors beyond our control.
Shipping Charges
- Free shipping on all prepaid orders
- Cash on Delivery (COD): A nominal convenience fee may apply
Cash on Delivery (COD)
- COD is available on select orders and locations
- Our team may contact you for order confirmation before dispatch
VEVI reserves the right to disable COD for:
- Customers with a high return rate
- Certain high-risk or non-serviceable locations
Order Tracking
Once your order is shipped, you will receive:
- A tracking link via SMS / Email / WhatsApp
- Real-time updates on your shipment status
Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
- High order volumes
- Weather disruptions
- Courier or logistics issues
We appreciate your understanding and patience in such cases.
Failed Delivery Attempts
Our courier partners will typically attempt delivery 2–3 times.
If delivery is unsuccessful:
- The order will be marked as RTO (Return to Origin)
- Re-dispatch may require additional shipping charges
Incorrect Address or Contact Details
Please ensure that your shipping information is accurate and complete.
VEVI is not responsible for delays or failed deliveries caused by:
- Incorrect address details
- Incomplete or unreachable contact information
The VEVI Delivery Experience
We go beyond just shipping we deliver confidence.
- Secure packaging to protect product quality
- Fast dispatch to reduce waiting time
- Proactive updates at every stage of delivery
Need Help?
For any shipping-related queries or assistance:
- Email: vevifashions@gmail.com
- Mobile No.: 6354339389
